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Outlook Address List not showing newly created users or contacts 2.
Users not receiving latest contacts in cached mode UPDATE GLOBAL ADDRESS LIST USING EXCHANGE MANAGEMENT SHELL (EMS) NEXT OPEN EXCHANGE MANAGEMENT CONSOLE (EMC) BY DOING THE FOLLOWING: 1. Locate your Default Offline Address book and Right Click on it then select Update.
This can occur even though no errors are present within the OAB rebuild process.
Is there any way I can force a manual update of the Offline Address Book (OAB) in Outlook or reset it completely otherwise?
Rather than waiting 24 hours for Outlook to update the Offline Address Book on its own, you can force an update via the Send/Receive menu button.
You can disable the option “Download changes since last Send/Receive” to make sure you get a complete fresh copy of the OAB but this could take longer to download.
Therefore, different people will receive updates at different, random times.
1) Try a manual Re-Sync 2) Close Outlook and delete the *.